Holiday Inn Express & Suites Phoenix - Mesa West, An Ihg Hotel, Mesa

The hotel is a mixed bag - the rooms are outdated and dingy despite strict no-smoking policies, but you should receive your deposit back promptly. The service is lacking as the staff seem inexperienced and neglectful of certain areas. The location is convenient with nearby stores and restaurants, although slightly farther from the main road than expected. The dining experience falls short but has potential to improve. Price is somewhat reasonable given the issues encountered.

I had a mixed experience at the hotel. The rooms were very clean, but unfortunately, some of them smelled like tobacco and mold. The service was incredible, with helpful and kind staff, but I did witness a careless act in another room. The location was convenient and accessible to games and sites, but the parking situation next to the butt can was not ideal. The dining had its highs and lows, with delicious traditional Greek dishes but also being too crowded with food shortages at times.

My stay at the hotel was a mixed experience. The rooms were nice sized and well-laid out but could use some deep cleaning for a fresher smell. The service was a bit of a letdown with some staff being rude and noise disturbances. The location was great with easy access to stores and restaurants, although there was a plumbing problem. The dining options were weak, but the variety was decent. Overall, it had its ups and downs.

The hotel had a mix of positives and negatives. The rooms were spacious and in good condition, but some furniture showed wear and tear. The service was a bit hit or miss, with some staff being friendly and accommodating, while others came across as rude. The dining experience was lacking, with minimal food options available. Despite these drawbacks, the cleanliness and proximity to the golf course were standout features.

My stay at the hotel was a mixed experience. The rooms had a strange smell of weed and were not well maintained, but the staff was helpful in changing our room swiftly. The service was average, not overly friendly but not rude either. The location was convenient and safe, though a bit basic. The dining options were decent but could have been better. Overall, an average stay with some ups and downs.